Rolly Tasker Sails - FAQ's
Q: How long will it take to receive my sail after ordering it?
A: Rolly Tasker Sails have one of the largest most efficient sail lofts in the southern hemisphere and can usually deliver to your boat within 28 days of a confirmed order.
Q: How can I be assured I am getting a quality product?
A: At SailSolutions we will manage your sail order from the start till your sails are no longer in use. We will consult with you on the best cloth, cloth weight, shape and design of your new sail and pass on this information to our international sail loft. We have extensive experience on a range of boats and can spec the right sail or sail wardrobe for you. Rolly Tasker Sails have been renowned worldwide for their high quality and performance for over forty years. Rolly Tasker Sails only use the best sail cloth from such leading manufacturers as Bainbridge, Contender, Dimension Polyant and Challenge, along with top quality US and European hardware. Naturally all our Sails come with a full warranty.
Q: How do I get accurate measurement’s to order my new sails?
A: We handle this in one of two ways. Firstly we have a large data base of yacht rig and sail dimensions which we can build your sails from. Alternately if you are in the Sydney basin, then we recommend personally measuring your boat at no charge. If you are outside this area and lack your measurements then we will guide you in how to obtain any additional measurements required.
Q: How do I get my sails altered or repaired?
A: If you are based in NSW, we have our own repair loft located at Woolwich Marina on Sydney Harbor where all alterations / repairs can be performed on your Sails. Alternatively, we have a wide network of sail lofts across Australia and Rolly Tasker Sails has over 20 other international dealers which can give advise and carry out any work required. At SailSolutions we support you for the life of your sails.
Q: How can you offer me quality sails at cheaper prices?
A: Rolly Tasker Sails has extraordinary buying power from upfront cash payment and buying quality cloth supplies in extremely large quantities.
- They make a large portion of there own hardware through Pacific Nylon Plastics
- They pay at the best paid labour rates on Phuket Island which motivates staff
- They have very productive and efficient working factory conditions for all employees.(refer to our new loft)
- They have 55 years of proven experience
Q: Where are you based?
A: We are based at Woolwich Marina in Sydney. Woolwich Marina is located on Parramatta River opposite Cockatoo Island on magnificent Sydney Harbour.
2c Margaret St Woolwich.
If you are planning on visiting to obtain a quote, drop off some old sails or obtain any other information please contact us prior to your departure as we are in and out the office all day measuring boats.
We also have visitor berths available for you to bring down your boat for us to measure. Arrangements must be made prior to visting.